How do I register my account?
To register directly, visit https://my.greennetworkenergy.co.uk/register
You can register and log in to your account easily by following the instructions below:
Enter your Green Network Energy account number, your date of birth, your billing postcode and click "continue".
By pressing on any of the images you will be taken to the registration page.
Enter Your Email Address – please use the same email address provided when you switched to Green Network Energy. If you can’t remember the email address you used then please contact our customer services
Set Up a New Password – It needs to be a minimum of 8 characters, and includes one uppercase letter, one lower case letter and a number.
You will receive an email to activate your account, normally within a few minutes. We will send you an email with your activation link, you just need to click on that link to sign in. The link is only available for 72 hours so if you don’t activate it in time, please contact us at 0800 520 02 02.
Haven't received your activation email? Check your junk mail folder as it may have ended up in there. If not, contact customer services.
Problems registering or logging in?
If you still can’t register or log in, don't worry! Please contact our Customer Care team who will be able to help at 0800 520 02 02. Lines are open Monday to Friday 08.00 – 18.20 and Saturday 09.00-13.00.