I Can’t Log in To My Account - Help!

To log into “My Account”, click on the icon in the top-right corner of our homepage.

However, if you still experience problems, here are some useful tips:

  • If you forgot your password you can easily change it in the login area. For more information click here.
  • If you believe that you’ve made an error while registering your account, please call our Customer Care team. We can deregister the incorrect registered account and help you register again.
  • If you have more than one email associated to your account then please ensure that you’re using the email with which you register your account.
  • If you forgot your login email (username), please call our Customer Care team and they will help you recover your information.

Still having trouble? We’re always happy to help, so give us a call on 0800 520 02 02.

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