Smart Meters on Prepayment
Sorry, but we cannot currently operate a SMART meter in prepayment mode. Therefore, if you switch to us and you have a smart meter in prepayment mode, your meter will change and function as a standard credit meter. Your old supplier will need to make this change.
Following the change, you will lose some functionality, such as:
- You will have to sign up to one of our credit tariffs – the default payment method for these tariffs is Direct Debit
- You will need to provide meter reading(s) via your online account. Or by calling or emailing our friendly customer services team.
- Your in-home display unit may stop working or lose some functionality.
For more information, please visit: https://greennetworkenergy.co.uk/help-centre/meters-and-meter-reading/smart-meter-information/.