What happens if I can’t, or don’t, pay my bill?

At Green Network Energy we understand that occasionally you may have problems paying your bill. If you are having difficulties paying, then be getting in touch we can work together to find a way to help.

You may incur charges for failing to pay and in the long term, continued failings may affect your credit rating, so please contact us as soon as possible!

We’ll work with you to consider your individual and household circumstances and do our best to provide a suitable solution. To find out more you can view our 'Paying Your Bills' guide.

You can contact us via:

  • Website: Visit greennetworkenergy.co.uk, log into your account and fill in our online contact form.
  • Phone: Contact customer services on 0800 520 02 02. Lines are open Monday to Friday 08:00 – 18:30 and Saturday 09:00 – 13:00

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