What’s the difference between fixed and variable tariffs?
This is a tariff where the standing charge and unit rate prices are fixed for the length of your contract, normally 12 or 24 months.
Your monthly payments may go up or down, depending on how many units of energy you use. But the rate you pay for those units and the standing charge will stay the same.
Many people prefer a fixed tariff as it gives you peace of mind that the energy prices won’t go up. A fixed tariff also helps you budget your household expenses, as you pay by monthly Direct Debit in advance.
Find out why we ask you to pay in advance here.
On a fixed tariff, once your contract ends you can either renew with us onto another fixed tariff or move to a different supplier. If you do nothing, once your contract ends you will automatically move to our variable tariff.
With a standard variable tariff (SVT), the unit rate and standing charge may go up or down depending on what is happening in the wholesale market.
If the wholesale price of energy goes up, the price of the tariff goes up.
We’ll always give you at least 30 days’ notice of any price increase. So you can choose to either accept the new prices, move to one of our fixed tariffs or change supplier.
On a variable tariff, you can leave us at any time or change to a fixed tariff as there are no exit fees or contract end date.