What are standing charges and unit rates?

Help Centre / Bills & payments / My bills / What are standing charges and unit rates?

A standing charge is a fixed daily amount added to your bill to cover maintenance and other running costs of keeping you connected to the network. You always pay the standing charge, regardless of how much energy you use and even if you have a smart meter.

A unit rate is a price you pay per unit of gas and electricity, which is shown in pence per kWh (p/kWh).

You can find a breakdown of your standing charge on page two of your bill under ‘Your charges in detail’. You can also find the unit rate on page two and three of your bill under ‘About your tariff’.

Or you can easily view your standing charge and unit rate under the ‘My tariff’ tab on your online account.