A standing charge is a fixed daily amount added to your bill to cover maintenance and other running costs of keeping you connected to the network. You always pay the standing charge, regardless of how much energy you use and even if you have a smart meter.
A unit rate is a price you pay per unit of gas and electricity, which is shown in pence per kWh (p/kWh).
You can find a breakdown of your standing charge on page two of your bill under ‘Your charges in detail’. You can also find the unit rate on page two and three of your bill under ‘About your tariff’.
Or you can easily view your standing charge and unit rate under the ‘My tariff’ tab on your online account.
The gas industry is going through a period of change during 23 May and 06 June 2017. This change affects all gas
suppliers, and as a result of this, you may experience a slight delay to your switching journey.
What does this mean for me?
Don't worry - you don't need to do anything. Your energy supply will remain uninterrupted during this extended
period of transition from your previous supplier to us.
If you choose to move to Green Network Energy, we will manage your switch taking into account the industry
changes and the delay.