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You can find lots of useful information in our Help Centre

Get in touch

Give us a call

0800 520 02 02

Customer services are available
Monday to Friday 08:00-18:30 and Saturday 09:00-13:00

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Our call centre on Saturday is now open again from 9am to 1pm.

Most of our team are still working from home and we don’t want to keep you waiting. So if you’re calling to give us a meter reading, view your bill or manage your account, use your online account or download our app.

If you’re contacting us about an emergency or anything else, give us a call and we’ll be with you as quick as we can.

Thank you for understanding.

Important information

The gas industry is going through a period of change during 23 May and 06 June 2017. This change affects all gas suppliers, and as a result of this, you may experience a slight delay to your switching journey.

What does this mean for me?

Don't worry - you don't need to do anything. Your energy supply will remain uninterrupted during this extended period of transition from your previous supplier to us.

What next?

If you choose to move to Green Network Energy, we will manage your switch taking into account the industry changes and the delay.

Find Out More

Green Network Energy

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