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Extra help & advice

Help Centre / Extra help & advice /

Includes Warm Home Discount and emergencies

Priority Services Register

Free support if you or someone you live with needs help to manage their energy

Warm Home Discount

What the scheme is and if you're eligible

Bereavement support

Managing the energy account of someone who's passed away

Energy saving advice

Saving energy with your smart meter and independent advice

Making a complaint

What to do if you're unhappy with our service

Emergencies

Gas leaks and power cut help

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MY GNE
Green Network Energy ® Ltd is a company registered in England and Wales.
Company No: 09523066. Registered Office: 3rd Floor, Renaissance Building Dingwall Road Croydon CR0 2NA. VAT No: GB235703420
Italian chamber of commerce Energy Switch Guarantee
Important information

The gas industry is going through a period of change during 23 May and 06 June 2017. This change affects all gas suppliers, and as a result of this, you may experience a slight delay to your switching journey.

What does this mean for me?

Don't worry - you don't need to do anything. Your energy supply will remain uninterrupted during this extended period of transition from your previous supplier to us.

What next?

If you choose to move to Green Network Energy, we will manage your switch taking into account the industry changes and the delay.

Find Out More

Green Network Energy

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