Why did I receive an estimated bill?
If you are unable to send us your meter reading, don’t worry. We estimate your bill based on your past energy consumption.
We send estimated bills if we don’t receive or we’ve already started to produce your bill. You may also get an estimate if the reading we receive fails validation or is sent too early or late to be used.
If we do use estimates, then providing us with reads after you’ve received your bill/statement will help us adjust your usage on your next bill/statement.