What happens if I can’t, or don’t, pay my bill?

At Green Network Energy, we understand that running a business can be challenging and occasionally you may have financial difficulties.

If you’re having trouble paying your bill, please get in touch with our customer care team, we will be happy to find a way that best helps you.

It's worth noting that you may incur charges for failing to pay and continued failings may affect your credit rating.

So it’s best to contact us as soon as possible. We’ll work with you to consider your circumstances, and we’ll give you guidance on the steps to take.

You can call our customer care team on 0800 520 01 01, Monday to Friday, 08:00 – 18:30 and Saturday 09:00 – 13:00 or on support@greennetworkenergy.co.uk.

Was this information helpful?

Great! Any other feedback?

Required field

Thank you for your feedback!

Sorry, there was a problem processing your request.
Please try again later!