Green Network Energy is ceasing to trade. Ofgem, the energy regulator, is appointing a new supplier for its customers. Customers need not worry, their supplies are secure and domestic credit balances are protected.
Ofgem’s advice is not to switch, but to wait until they appoint a new supplier for you. This will help make sure that the process of handing customers over to a new supplier, and honouring credit balances, is as hassle free as possible for customers.
Customers can find support and advice on the Ofgem website. Alternatively, If customers need additional support, they can call Citizens Advice on 0808 223 1133 or email them via their webform. Advice will also be shared on Ofgem’s twitter @ofgem and facebook channels.
The gas industry is going through a period of change during 23 May and 06 June 2017. This change affects all gas suppliers, and as a result of this, you may experience a slight delay to your switching journey.
Don't worry - you don't need to do anything. Your energy supply will remain uninterrupted during this extended period of transition from your previous supplier to us.
If you choose to move to Green Network Energy, we will manage your switch taking into account the industry changes and the delay.
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