How can I pay?

A monthly Direct Debit is the simplest, safest way to pay for your energy.

Payments are made each month automatically on the date you choose, and the amount is spread equally across the year. Allowing you to manage your monthly household budget easily.

We will send you a statement showing your usage and all payments made every three months. You can view your recent payments, previous bills and your next payments due date on your online account.

Your Direct Debit payments are backed by the Direct Debit Guarantee.

To set up a Direct Debit, call our Customer Care team on 0800 520 0202. We’re available Monday to Friday, 8am to 6.30pm, and Saturday between 9am and 1pm.

If you already have a Direct Debit set up, you can amend it on your online account by clicking on ‘Manage Direct Debit’.

You can pay by debit or credit card by phoning us. Call our Customer Care team on 0800 520 0202. We’re available Monday to Friday, 8am to 6.30pm, and Saturday between 9am and 1pm.

Please note that we cannot accept American Express.

For cheque payments, please allow at least five working days for us to receive your cheque. Write your GNE account number on the back of the cheque and make it payable to Green Network Energy Limited.

Send it by post to:

Accounts Receivable
Green Network Energy
Po Box 2143
Croydon
CR90 9RZ

Sometimes you may need to make one-off payments, or if you are no longer able to make Direct Debit payments, then there are options.

You can pay your outstanding account balance with a bank transfer through your bank using:

Reference: Your GNE account number
Account name: Green Network Energy Limited.
Account number: 43194752
Sort code: 204735

If you would like to discuss our different payment methods, give us a call on 0800 520 0202. We’re available Monday to Friday, 8am to 6.30pm and Saturday between 9am and 1pm.