Switching

What happens when I switch?
Can I change tariffs once I switch?
Can I change or choose my supply start date?
What can go wrong with my switch?
I think I’ve been switched by mistake? (Erroneous transfer)
Can I switch to you if I'm part of the Green Deal?
Do you have a Smart Export Guarantee (SEG) Tariff?
Do you offer Feed-in Tariffs (FIT)?
What are MPRNs and MPANs?
Your final bill and account balance
Where does your 100% renewable electricity come from?

Important information

The gas industry is going through a period of change during 23 May and 06 June 2017. This change affects all gas suppliers, and as a result of this, you may experience a slight delay to your switching journey.

What does this mean for me?

Don't worry - you don't need to do anything. Your energy supply will remain uninterrupted during this extended period of transition from your previous supplier to us.

What next?

If you choose to move to Green Network Energy, we will manage your switch taking into account the industry changes and the delay.

Find Out More

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